Orders under £79.00 – Standard Royal Mail Fee £4.50
Orders over £79.00 – Free UK Shipping
REST OF THE WORLD
Please get in contact if you require shipping outside of the UK
Cancellation, Refunds & Returns Policy
Group Courses: All deposits taken are non-refundable, however if you need to cancel your course and have paid in full, the amount paid (minus the deposit) can be refunded as long as sufficient notice has been given i.e. a minimum of 7 working days prior to the course start date.
Online Courses: All Online Courses are strictly non-refundable due to the learning material being available to you immediately. Once we have submitted our online learning material to you via email, we cannot issue a refund, However, we may allow a refund on the kit, as long as it falls within our Returns Policy (below).
Returns; You can return any unwanted items within 28 days for a refund or replacement. We are only able to offer a replacement or refund as long as following criteria is met:
It’s been less than 28 days since you received your item
You haven’t damaged it
It’s in resalable condition e.g. tags still attached, the packaging is unopened, item has not been stained or marked
You have proof of purchase, such as your receipt, e-receipt, delivery note, or your order is on its way or ready to collect email
You have the card you paid with
- For a replacement, the item must be in stock, otherwise, a refund is given